Last updated November 2026
Privacy policy
Wakawaka Experiences ("Wakawaka", "we", "us") runs curated group trips. This policy explains what personal details we collect through wakawakatrips.com, why we collect them and what you can ask us to do with them. Questions go to bookings@wakawakatrips.com.
What we collect
- Trip waitlist applications: your name, email, age, gender, Instagram handle and, if you choose to give them, your phone or WhatsApp number, city, who you're travelling with, how you heard about us and why you want to come.
- Trip planning and enquiry forms: the details you enter, such as your name, email, dates, budget and group size.
- Travel letters: your email address.
- Technical details: the country your request came from and the time you sent it, so we can spot spam.
We do not collect card details. Payments are handled by Stripe, which sends you its own receipt and follows the Stripe privacy policy.
Why we use it
- To review waitlist applications. Our trips are curated groups, so we read every application and may look at the public Instagram profile you give us before we confirm a place.
- To email you about your application, your booking and the trip itself.
- To answer enquiries and plan private trips you ask us about.
- To send travel letters, only if you signed up for them. Every letter lets you unsubscribe.
Trips are for adults. You must be 18 or over to apply.
Who we share it with
We never sell your details. We share them only with the services that run this website and our emails, and only as far as they need to do that job:
- Cloudflare, which hosts the website and stores form submissions.
- Zoho, which sends our emails and hosts our inbox.
- Stripe, which processes payments.
- Hotels, villas and activity partners for a trip you've booked, limited to what they need, such as names for room lists.
How long we keep it
We keep applications and enquiries for as long as we need them to run the trip and handle any follow-up, and for up to two years after that so we can let past guests know about new trips. Ask us any time and we'll delete them sooner.
Your choices
You can ask us to show you, correct or delete the details we hold about you, or to stop emailing you. Write to bookings@wakawakatrips.com and we'll reply within 30 days.
Cookies
The public website does not use advertising or tracking cookies. The private area our team signs in to uses one cookie to keep them signed in.
Changes
If we change how we use your details, we'll update this page and the date at the top.